Screening rules
Is this safe for our setting? Here’s the whole answer.
Every item should support a person’s comfort, dignity and recovery. If there is any doubt, it doesn’t go in. Each one is screened against the rules below and then against your centre’s own prohibited-items list.
What we accept
- New, unused items in their original packaging.
- Items taken new from a sealed retail multi-pack. Single-serve items must be individually wrapped and labelled by the manufacturer.
- Comfort and self-care items appropriate to a recovery setting.
- Items with a clear shelf life remaining.
- Items suitable and appropriate across a range of backgrounds and beliefs.
- TGA-listed sunscreen and sealed menstrual products in their original retail packaging.
Never included — hard exclusions
No exceptions.
- Alcohol and anything containing alcohol as an ingredient, including mouthwash, hand sanitiser, and any lotion or balm listing “alcohol denat.”
- Anything relating to alcohol, tobacco, vaping or other drugs, including imagery.
- Any prescription or over-the-counter medicine, vitamin, supplement, mineral or therapeutic good.
- Nuts and any “may contain nuts” product; poppy seeds, hemp seeds and CBD. These can affect a drug screen and risk someone’s place in the program.
- Diet, “detox” or “skinny” teas and laxative blends; soft drinks and energy drinks.
- Aerosols and sprays, candles and incense are a fire and smoke-alarm risk.
- Sharps of any kind. Scissors, needles, razors, blades or metal points, including ones inside craft kits.
- Oil, solvent or alcohol-based inks and paints.
- Loose cords, drawstrings or ties longer than 20 cm.
- Devices with a camera, WiFi or Bluetooth; hairdryers and straighteners.
- Cash, gift cards or vouchers. Monetary support for residents is handled through the Association’s accounts or arrangements agreed directly with the centre.
- Promotional material, advertising or branding not agreed with the Committee.
- Used, opened, expired or unlabelled goods; anything needing refrigeration; and violent, offensive, political, religious or adult content.
Confirmed centre by centre
Not ruled out, but they may need the centre’s sign-off before they go in.
- Scented items. Shared rooms and sensitivity during withdrawal mean unscented is the default.
- Wheat or microwavable heat bags, as some centres ban them as a fire risk.
- Spiral-bound notebooks, as the wire binding is flagged at some centres.
- Pencil sharpeners, as they contain a blade.
- Fragile items such as ceramics or glass, which need the centre’s written approval.
- Items intended for residents’ children on site.
How we screen
- Every item is checked against this policy first and then against the individual centre’s prohibited-items list before packing begins.
- Known sensitivities (nuts, dairy, gluten, soy, wool and lanolin, latex and rubber, and fragrance) are recorded on each item’s QA record and listed for the centre.
- Dated items have at least 6 months of shelf life remaining at the date of packing.
- Chocolate and other temperature-sensitive food is stored and transported at a reasonable temperature and never left in vehicles in direct sun.
- The full contents list is sent to the centre in advance.
- The full contents list is sent to the centre along with the packs.
- Packs are never sealed in a way that makes the centre’s own inspection destructive. The custom belly band can be slipped off and put back on, and the pack contains tissue paper and a sticker.
Something on your list we haven’t covered?
Send us your prohibited-items list and we’ll screen against it before anything ships. If an item doesn’t clear, we take it out or swap it.
Email us your list
Bring the packs to your centre
Packs are free and screened to your policy, ordered as often as you need.
Register your centre
Klaire Packs is a not-for-profit association and is not a registered charity. Gifts are not tax-deductible. Payments are handled by Zeffy; no card details are stored on this site.